Frequently Asked Questions
Answers to some of our most common questions.
About Leverage AI | Powered by: LEVR Systems
Who is Leverage AI, and what do you do?
Leverage AI | Powered by: LEVR Systems is a done-for-you AI automation agency based in Northern Kentucky. We build and manage systems that answer your phones, capture every lead, book appointments, and follow up with customers automatically — so your business runs like it has a full-time front office without the payroll. You focus on the work. We handle everything else.
Who do you work with?
Local service businesses in the Cincinnati and Northern Kentucky market. If you run a business where the phone is your lifeline and a missed call costs you real money — pest control, garage door, fence, plumbing, electrical, HVAC, locksmith, wedding, auto, just to name a few — You are exactly who we built this for, the sky is the limit..
Is this a software subscription I manage myself?
Not even close. This is fully done-for-you. We build it, and customize each AI agent on your specific business, and manage it on your behalf. The most technical thing you will ever do is answer a few questions during onboarding. After that the system runs itself.
The Technology
What exactly is an AI Voice Employee?
It is an AI-powered voice agent that answers your business phone line around the clock. It speaks naturally, answers questions about your services specifically trained on your business, captures caller information, and books appointments directly into your calendar. It knows your business, handles every call professionally, and has never once called in sick or asked for a raise.
Will callers know they are talking to AI?
They will interact with a voice that is professional, natural, and trained specifically on your business. Our focus is always on capturing the lead and making a great first impression. If a caller asks directly, the system will not misrepresent itself — but most callers are just glad someone answered.
What happens when a caller needs a real person?
Live call transfers are included in every plan. If someone needs to speak with you directly, the system transfers them to your phone in real time during business hours, or emergency service hours based on your business needs. No caller gets stuck in a loop. No one gets lost. This option is customized based exactly on your operational guidelines.
What is Missed Call Text Back?
With a 24/7 AI Voice Employee answering your phones, missed calls should be rare. But rare is not never. If someone hangs up in the first two seconds, calls a secondary number, you only want an after hours AI Employee, or a connection drops before the AI engages, missed call text back fires an automatic response to that caller within seconds. Think of it as the safety net under the safety net. Between your AI Voice Employee and missed call text back working together, leads simply do not fall through the cracks.
What is AI Web Chat vs AI Voice/Agent/Employee?
AI Voice Agent — also called AI Voice Employee — answers your phone calls to ensure no lead is ever lost because you're busy with a customer, client, meeting, or just because you are a business owner with a life outside of work. AI Web Chat lives on your website and handles visitors who prefer to type rather than call — answering questions specific to your business, capturing contact info, and guiding them toward booking. Think of Voice as your AI receptionist and Web Chat as your AI front desk. Different channel, same goal.
Setup and Onboarding
How long does setup take?
Most clients are fully live within 7 to 10 business days from the time we receive your onboarding information. We handle the entire build. You answer a few detailed questions about your business and operations at onboarding, and then we take it from there.
What do I need to provide to get started?
Just the basics about your business — your FAQs (which we can pull from your website), services, service area, any pricing, options, or packages you want to share, common customer questions, and how you prefer to handle bookings. Basically all of the common questions your customers have that you or your team are repeating or responding to daily. Much of the onboarding information varies by your personal goal — whether you want it to be a source of information to your customers, gather leads and information, book appointments, bids, or consults, your AI employee will handle all of this for you. No logins, no tech setup, no headaches on your end.
Will the AI know about my specific services and pricing?
Yes. Every system is custom built and trained on your business following our onboarding. It will know as much or as little as you want it to share about your service offering, your coverage area, and how you like to run things. It is not a generic bot reading from a script. It knows your business inside and out. It is dynamic in that it takes what we teach it about your business, and continues to learn from each conversation — developing more detailed and engaging interactions the more it interacts with your customers. We build guardrails in place to ensure if a customer takes the conversation outside of the scope of your business, it gently guides the conversation back on track to achieve your conversational goals.
Do I need to change my existing phone number?
In short, no. Your customers keep calling the same number they always have. We must create a new number to attach to any Voice AI Agent, however we will work with your existing published business number without issue, and zero disruption to how you currently operate.
Pricing and Billing
What do your plans cost?
Plans start at $497 per month. Each plan includes a one-time setup fee to build out your infrastructure and AI Agent, and your first 30 days of service are free if setup is paid in full — so you see the system working before your first monthly charge ever hits. Contact us for further information on pricing at [email protected]
What is the setup fee for?
It covers the custom build of your entire system — AI voice agent training, workflow configuration, calendar integration, and full onboarding. It is a one-time investment that gets everything built correctly from day one. Think of it as the cost of hiring a contractor to build something that runs for years, but in most cases typically pays for itself within the first week to month depending on your revenue model.
Are there any additional fees?
AI carrier usage fees apply based on call and message volume. Most clients average between $20 and $50 per month in usage costs. These are billed directly and transparently — no surprises, no mystery charges.
Do you offer annual pricing?
Yes. Annual plans include two months free compared to paying month to month. Same service, better rate for clients who want to lock in their pricing and stop thinking about it. We are very flexible on this, you can start on a monthly and switch to annual at any point once you clearly see the time/cost savings we will without question provide you and your business.
What is the Founding Member offer I heard about, and why can't I find it?
The Founding Member offer is real but intentionally limited and will only be publicly listed on the pricing page for a limited time. It is reserved for early clients who want to get in before we open to the general market — lower entry rate, 50% off setup fee, and a rate lock that stays with you for life as long as you're a customer on whatever plan you choose after your founding period. There are only 20 spots total. If you are interested reach out directly and we will tell you if any are still available. FYI: if you don't see a Founding Member link on our pricing page, all spots have been claimed already, and the introductory offer has been closed.
Can I cancel anytime risk free?
Month to month plans have no long-term contract. You can cancel anytime. We are confident enough in the results that we do not need to lock you in. That said, most clients do not want to cancel once they see the ROI and what our system is doing for their business — but that is 100% your call to make.
Results and ROI
How quickly will I see results?
While results may vary between industry and inbound customer volume, most clients see measurable activity in the first week. Calls being answered during and/or after hours, leads responding to automated follow ups, appointments booking without anyone lifting a finger. The system is live and working from day one following your optimized and detailed custom setup — not week six.
How and when do I know when my AI/Automation is it is working?
Every plan includes a reporting dashboard that shows you exactly what the system is doing — calls handled, leads captured, appointments booked, reviews requested. You will not have to wonder. The numbers are right there. And when a quote or job books itself on a Monday night while you were watching the game, you will feel it.
What if I am already slow or in the off season?
The system costs the same regardless of call volume and runs year round. During slow periods it ensures every single lead that does come in gets captured and followed up with — which matters even more when calls are scarce. During peak season it handles the volume without any extra effort on your end, regardless if it's 10 or 10,000 calls per day. It is built for both.
What kind of results do other businesses see?
Let's be honest — most businesses have no idea how many leads they are silently losing every single day. Studies show that 85% of callers who do not reach you on the first try will never call back. Not most. Not many. Never. They move on and they buy from whoever answered.
Across the industries we work with the numbers are staggering. Home service businesses miss 30 to 60 percent of inbound calls during peak season — while their techs are literally in the field making money. Law firms miss 6 out of 10 inbound calls according to a 500-firm study by Clio. Wedding venues lose $12,000 bookings because they averaged a 12-hour response time while competitors answered in minutes. Auto businesses, med spas, contractors, roofing companies — the story is the same everywhere. Leads come in. Nobody answers. Revenue walks out the door quietly and the owner never even sees it happen.
Here is what our clients see when that stops. A single recovered job in most trades covers the entire monthly cost of the system — sometimes in the first week. Response times drop from hours to seconds. Booking rates go up. Reviews go up. Revenue goes up. And the owner stops being the last line of defense for every inbound call.
We are happy to run the math specific to your business before you spend a dollar. But if your phone rings and people are spending money in your category, the ROI here is not a question. It is a foregone conclusion.
General Questions
Is my customer data safe?
Yes. All data is stored on enterprise-grade secure infrastructure (AWS and GCP) and we maintain a SOC 2 Type II certification. All sensitive data is encrypted at rest using AES-256 encryption, and data transmitted between users and the platform is protected using TLS 1.2 or 1.3. Your customer information is owned by you, and never sold, shared, or used for anything other than running your system. We take this seriously.
What markets do you currently serve?
We serve businesses nationwide across the United States, with a strong foundation in the Greater Cincinnati and Northern Kentucky region, including Cincinnati, Florence, Lexington, Louisville, and Indianapolis, just to name a few. While we maintain a strong local presence, our AI and automation systems are built to operate remotely, allowing us to partner with businesses anywhere in the country. From local companies to multi-location operations, we deliver scalable solutions designed to streamline operations, increase efficiency, and drive growth.
How do I get started?
The easiest way is to book a quick strategy call or reach out through our contact page (https://levrsystems.com/contact). We will learn about your business, be transparent if we are not a good fit, or show you exactly what the system would look like for your specific situation, and get you moving if it is a good fit. No pressure, no pitch deck, just a real conversation.
Is Leverage AI a good fit for my business?
If your business has a phone that rings, customers who expect a fast response, and revenue you cannot afford to leave on the table — there is a very good chance the answer is yes.
Here is the profile of a business that gets the most out of what we do. You are generating consistent inbound volume — calls, web inquiries, or both. You or your team are stretched thin and cannot personally respond to every lead the moment it comes in. You have jobs, appointments, or sales that require a conversation to close. And you already know that the businesses winning in your market are the ones responding fastest, not necessarily the ones with the best reputation.
Research backs this up hard. Companies that respond to a lead within 1 minute are 391% more likely to convert than those who wait 5 minutes. Businesses that follow up within the first hour are 7x more likely to qualify that lead than those who wait. And 78% of customers buy from whoever responds first — not whoever is cheapest, not whoever has been around the longest. First response wins.
What we give back to business owners is time, revenue, and peace of mind. Your phone gets answered when you are on a job, in a meeting, at your kid's game, or asleep. Every lead gets captured. Every missed caller gets a response before they call your competitor. Every booked appointment gets confirmed and reminded automatically. Your review count grows without you asking. And your dashboard shows you the dollar value of what the system is recovering so the ROI is never a mystery.
The one situation where we are probably not the right fit yet is a brand new business still in the early stages of building consistent inbound volume. Our system is built to capture and convert demand that already exists — not to generate it from scratch. If you are pre-revenue or just getting off the ground, focus on building your customer base first and come back to us when the phone starts ringing. We will be here and we will be worth it.
If you are an established business with real inbound volume and a genuine need to stop losing leads — you are exactly who we built this for.
Let Leverage AI work for your business 24/7
Plans Start at $497/month
Turn your local business into a 24/7 profit-generating machine with AI employees that automatically qualify leads, schedule appointments, and manage customer service—no need to hire a single human!